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Terms of Service
Review the terms and conditions for using Izanami Golf.
Article 1 (Application of these Terms)
These Terms of Service (the "Terms") set forth the terms and conditions for the use of the online platform "Izanami Golf" (the "Service") operated by Golf Tourism Japan Inc. (Tokyo Metropolitan Governor Registered Travel Agent No. 3-8634, the "Company").
Users of the Service (the "Users") shall be deemed to have agreed to these Terms.
Travel conditions, travel contracts, cancellation policies, and guidelines separately stipulated by the Company (collectively, the "Individual Provisions") constitute a part of these Terms. In the event of any inconsistency between these Terms and the Individual Provisions, the Individual Provisions shall prevail.
Article 2 (Definitions)
"Service": An online platform where Users can search, compare, obtain quotations, and make reservations for travel services such as golf courses, accommodations, and transportation.
"Travel Services": Services related to travel such as golf play, accommodation, transportation, and sightseeing experiences.
"Supplier": A corporation or individual that provides Travel Services under contract with the Company.
"Travel Product": A product created by combining multiple Travel Services.
"Member": A User who has completed registration in the manner prescribed by the Company and has been approved.
"Agency": A business entity that resells or intermediates the Company's products (including BtoBtoC models).
Article 3 (Role of the Company and Contracting Parties)
The Company is a type-3 travel agent under the Travel Agency Act of Japan and undertakes agent-organized or customized travel arrangements based on requests from Users.
For travel products expressly indicated as "Planned and Operated by Golf Tourism Japan Inc.", a travel contract is concluded between the Company and the User.
When the Company handles services provided by Suppliers, the contract is concluded between the User and the Supplier, and the Company acts as an intermediary, broker, and reservation manager.
Even when a reservation is made through an Agency, the ultimate contracting parties are the Company (or the Supplier) and the traveler.
Article 4 (Membership Registration)
Registration as a Member is required to use certain functions of the Service.
Users shall register and update accurate and up-to-date information.
The Company shall not be liable for any damages incurred by Users due to the provision of false or inaccurate information.
Article 5 (Reservation Method and Conclusion of Contract)
Users shall review information on Travel Services on the Service and apply for reservations by the method prescribed by the Company.
A contract shall be concluded at the earlier of the following times:
- (1) Instant booking: When "Reservation Confirmed" is displayed on the Service.
- (2) On-request booking: When the Company or the Supplier sends a confirmation notice (by email, etc.).
The type of contract (arranged travel, package tour, activity, etc.) shall be as set forth on the product page or in the travel conditions.
Article 6 (Payment Methods and Last-minute Bookings)
Payments shall be made by one of the following methods:
- (1) International payment services such as Stripe or Flywire
- (2) Bank transfer (domestic or international remittance)
- (3) Other payment methods designated by the Company
The travel price shall be the amount stated in the quotation or invoice issued by the Company.
For reservations made after the 30th day before departure ("last-minute bookings"), full payment of the travel price is required immediately upon confirmation of the reservation.
If payment is delayed or cannot be confirmed by the deadline, the Company may cancel the reservation and claim actual expenses and other costs.
Article 6-2 (Credit Card Authorization for Additional Services)
When a User requests the arrangement of additional services such as restaurant reservations, local experiences, tickets, or transportation (collectively, "Additional Services"), the Company may temporarily secure a credit card authorization up to 20% of the total travel price for the purpose of securing such arrangements.
The authorization will be settled or released once the final charges for the Additional Services are determined.
Actual expenses and cancellation fees arising from changes or cancellations of Additional Services may be charged against the secured authorization.
Users agree to provide necessary credit card information for the purpose of securing such authorization.
Article 7 (Procedures for Changes and Cancellations)
The availability and procedures for changes and cancellations by Users shall be governed by the applicable travel conditions and cancellation policy for each product.
Where special conditions are stipulated for a product, such special conditions shall prevail.
Changes and cancellations shall, in principle, be requested by the User in writing (including email) in the manner prescribed by the Company.
Such changes and cancellations become effective when the Company issues a notice of acceptance (by email, etc.).
Services may become unavailable at the discretion of golf courses, hotels, or other facilities. In such cases, the applicable cancellation policy and travel conditions shall govern the handling.
The cancellation policy is established separately from these Terms. Users shall review its contents before making reservations.
Article 8 (Itinerary Proposals and Information)
Itinerary proposals generated by the Service are for reference only and are generated by the Company's systems. The Company does not guarantee their accuracy or completeness.
In the event of any discrepancy between an itinerary proposal and the finalized arrangements, the final itinerary and booking details shall prevail.
Article 9 (Obligations of Users)
Users are responsible for confirming and preparing passports, visas, and entry requirements.
Users are responsible for punctuality, health management, and safety during travel.
Even when reservations are made through an Agency, these Terms and the Company's conditions apply.
Article 10 (Prohibited Acts)
Users shall not engage in the following acts:
- Reservations using false information, fraudulent reservations, or no-shows
- Resale or transfer of reservations to third parties
- Harassment or defamation of the Company, Suppliers, or other Users
- Interference with systems or unauthorized access
- Acts that violate laws or public order and morals
- Any other acts deemed inappropriate by the Company
Article 11 (Disclaimer)
The Company shall not be liable for damages arising from events beyond its reasonable control, such as natural disasters, war, epidemics, immigration restrictions, or suspension of transportation services.
Except in cases of willful misconduct or gross negligence, the Company's liability for damages shall be limited to the amount of the travel price paid by the User.
The Company does not guarantee the quality or safety of services provided by Suppliers.
Users are strongly advised to purchase travel insurance, including cancellation coverage, to protect against risks such as cancellation fees, trip interruption, illness, injury, theft, and delays.
Article 12 (Exclusion of Anti-Social Forces)
Users represent and warrant that they and their officers, controllers, and agents are not and will not become anti-social forces such as organized crime groups, members of such groups, quasi-members, related companies, corporate racketeers, or other similar entities.
Users shall not provide funds, benefits, or other conveniences to anti-social forces or lend their names to such forces.
Users shall not engage in unjust demands, threats, or acts that obstruct the Company's business.
If there is suspicion of involvement with anti-social forces, the Company may request cooperation in an investigation, and refusal to cooperate shall be deemed a violation of this Article.
If a User violates this Article, the Company may, without notice, cancel reservations, terminate contracts, or suspend membership, and shall have no obligation to refund any amounts.
Users shall compensate the Company for any damages (including attorneys' fees) incurred as a result of such violation.
The Company shall not be liable for any damages suffered by Users as a result of measures taken under this Article, except in cases of willful misconduct or gross negligence by the Company.
Article 13 (Handling of Personal Information)
The Company shall handle Users' personal information appropriately in accordance with its Privacy Policy.
Article 14 (Governing Law and Jurisdiction)
These Terms shall be governed by the laws of Japan. In the event of any dispute arising in connection with the Service, the Tokyo District Court or the Tokyo Summary Court shall have exclusive jurisdiction.
Operating Company: Golf Tourism Japan Inc. (Tokyo Metropolitan Governor Registered Travel Agent No. 3-8634)
Effective Date: December 1, 2025